This page explains, in plain English, how joya9 bdt collects your personal information, how it is used, and how it is kept secure. We believe data protection is not just a requirement — it is our responsibility to you.
World-class technology powers the storage and protection of every piece of your information at joya9 bdt.
Joya9 bdt uses 256-bit SSL/TLS encryption. Every transaction and piece of personal data is transmitted through fully encrypted channels, making it unreadable to any third party.
We never sell your name, phone number, email, or financial details to any advertiser or third party. At joya9 bdt, your privacy is not a product.
Copies of your NID or passport uploaded for identity verification are stored on secure servers and can only be accessed by authorized personnel for specific purposes.
Joya9 bdt is fully transparent about its use of cookies. You can manage cookies at any time through your browser settings. We avoid unnecessary tracking cookies.
You may request to close your account and have your personal data erased. Where no legal obligation requires us to retain it, we will complete the request within the specified timeframe.
In the event of a data breach, joya9 bdt will promptly notify affected members and take every possible step to minimize harm. Your protection is our top priority.
This Privacy Policy applies to all users of the joya9 bdt platform (website and mobile app). By creating an account on joya9 bdt, you are considered to have read and accepted this Privacy Policy.
We understand that sharing personal information online is a significant decision. That's why joya9 bdt is committed to collecting only what is truly necessary — nothing more. The rest is not our business.
Your Privacy Rights
This Privacy Policy is part of our Terms & Conditions' together form the complete legal framework governing the use of joya9 bdt.
Joya9 bdt collects two types of information — what you provide directly, and what is automatically gathered while you use the platform.
Information You Provide Directly:
Automatically Collected Information:
| Type of Information | How We Collect Information | Requirements |
|---|---|---|
| Personal Identity | Registration Form | Mandatory |
| Payment Information | Deposit/Withdrawal | Mandatory |
| KYC Documents | Upload | Before Withdrawal |
| Device Information | Automatic | For Security |
| Cookie Data | Browser | Optional |
Joya9 bdt uses your information only for the purposes listed below. We never use your data for anything unnecessary or unrelated.
This Privacy Policy covers the following: what information we collect, why we collect it, where it is stored, who we share it with, and what rights you have. Each point is explained in plain, easy-to-understand language.
Joya9 bdt never sells your personal information to advertisers or third parties for commercial purposes. However, data may be shared in certain situations necessary for operating the service:
All third parties we work with are bound by confidentiality agreements. They may only use data for the specific purpose assigned, and nothing beyond that. joya9 bdt regularly audits these partners for compliance.
Cookies are small text files stored in your browser. joya9 bdt uses cookies to enhance your experience and keep the platform running smoothly.
Types of cookies we use:
You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause issues with logging in or making payments on joya9 bdt.
Joya9 bdt stores your data on secure, internationally certified servers. We employ the following security measures:
Information for active accounts is retained for as long as the account remains open. After closure, financial records are kept for as long as legally required (typically 5 years), then securely deleted.
Your password is never stored in plain text. joya9 bdt uses bcrypt hashing to store passwords securely — not even our staff can see your password.
As a joya9 bdt member, you have the following rights over your personal information:
You may request to view the information we hold about you.
You may request corrections to any inaccurate information.
You may request to close your account and have your personal data deleted.
You may request a copy of your data in a portable format.
You may object to the use of your data for specific purposes.
You may request that we limit the processing of your data under certain circumstances.
To exercise any of these rights, email us at support@joya9bdt.im. We will respond to your request within 30 days. In some cases, legal obligations may prevent us from deleting all data — if so, we will explain why.
Joya9 bdt strictly does not provide services to anyone under the age of 18. We do not knowingly collect any information from minors.
If a minor inadvertently creates an account and we become aware of it, the account will be closed immediately and all collected data will be securely deleted.
If a parent or guardian believes their child is using joya9 bdt, please contact support@joya9bdt.im. We will take prompt action.
Joya9 bdt may update this Privacy Policy from time to time. When the "Last Updated" date at the top of the page changes, it means the policy has been revised.
For significant changes, we will notify you in advance by email or through a platform notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.
Keep your registered email address active to receive updates whenever this policy changes.
For any questions or concerns regarding this Privacy Policy, please get in touch with us:
We take all privacy-related requests and complaints seriously and aim to respond within 30 business days. Protecting your data isn't just a legal obligation for us — it's a core principle we stand by.
By registering with joya9 bdt, you confirm that you have read and agreed to this Privacy Policy.
Your privacy is fully protected at joya9 bdt. Sign up today with world-class encryption and transparent policies — and play with complete peace of mind.